Refund policy

Effective Date: [April 6th, 2025]
Website: www.soultribeco.us
Contact: soiltosoulxo@gmail.com

At Soul Tribe Search Party, we pour intention into every product — from sourcing herbs to sealing your package with care. Because our items are handcrafted, small-batch, and made for wellness, all sales are final.

However, your experience matters deeply to us. If something isn’t right, here’s how we can help:

We do not accept returns.

Due to the nature of our products (herbal teas, body care, and wellness goods), we are unable to accept returned items for hygiene and safety reasons.

Need help? Let’s make it right.

If your order arrives damaged, incomplete, or you’re genuinely unsatisfied, please email us at soiltosoulxo@gmail.com within 7 days of receiving your order. We’re happy to offer:

  • Store credit

  • Or a replacement if the issue qualifies

We’re not Amazon, but we are real people who care. If something feels off, reach out — we’ve got you.